The Orbital Solution Strategy’s Ability to Predict Conflicting Resources and Quickly Identify Conflict Sources

Abstract

In general, it should never be overlooked that the existence and growth of any organization, and in particular the airline, depends on the creativity of its employees, so the purpose of the present study is to examine the orbital solution strategy for managing conflict resources in order to enhance organizational creativity. At Airlines as one of the leading companies in customer service, identifying the factors that influence creativity is always important and has a significant impact on customer satisfaction, financial self-sufficiency and business prosperity. Overall, the results of this study, conducted among employees with a minimum bachelor’s degree, showed that an orbital solution strategy has good predictive power for conflict resource management Therefore, it is suggested that to increase the spirit of orbital solution among senior managers, organizational behavior training is a must and should change managers ‘attitude, change organizational culture, increase managers’ emotional intelligence and changes in organizational structure. This in turn has led to a perceptible reduction of important and fundamental conflicts in the organization including: maladaptive goals, authority overlap, ambiguity and role conflict, environmental stress and even a subtle reduction in the system of uncoordinated evaluation and rewards; And role conflict, authority overlap, uncoordinated rating system and reward, and environmental stressors have the most inverse relationship with creativity, respectively.